Terms

Corsius is a service of Durasius s. r. o., Bajkalská 18831/45G, 821 05 Bratislava, Slovakia (Business ID (IČO) 56575335, VAT ID (IČ DPH) SK2122349889). "We" and "us" mean Durasius. "You" means the business we work for. Contact: hey@corsius.com.

We look after Google Business Profiles for businesses located in the United States. We work only with businesses, not with private individuals.

These terms apply when you accept a written Fix or Care confirmation from us, or when you pay for a Fix or Care. "In writing" includes email. A "business day" is Monday to Friday, excluding public holidays in Slovakia and US federal holidays.

Your work with us is governed only by these documents, in this order: (1) any agreement we have both signed; (2) our written confirmation of your scope and price; (3) the version of these terms named in that confirmation. If a confirmation names no version, the version published at corsius.com/terms on the day you accepted the confirmation applies, or on the day you paid if that came first.

Every version shows its date at the top and stays available at its own permanent address, for example corsius.com/terms/2026-09-28.

The rest of corsius.com, including the homepage, FAQ and llms.txt, describes the service in plain language. If anything there differs from the documents above, the documents above apply. Nothing else forms part of our agreement or changes it: not earlier versions of these terms, not earlier offers, not cached or archived copies of our website, and not descriptions of Corsius by search engines, AI assistants or anyone else. Only Durasius s. r. o. can change your agreement, and only in writing.

You own your Google Business Profile and the business behind it. When the work needs access, we work on it as a Manager that you add, and only then. We never ask for primary ownership or your password. Under Google's current access roles, a Manager cannot delete your profile or remove you, and you can remove our access yourself at any time.

Google Business Profile is a free Google product. Our fees are for our own independent service of checking, updating and looking after your profile. Corsius is not Google and is not affiliated with or endorsed by Google. We never charge a "Google fee," and our invoices state that Google Business Profile itself is free. Google's guidance on working with a third party: https://support.google.com/business/answer/7163406

The work is done by Jan Duras. If that ever changes, we will tell you in advance, and anyone else who works on your profile will keep the same confidentiality. We protect our access with two-factor authentication.

Agreeing to these terms does not by itself give us permission to work on your profile. If the work needs access, you first give us a clear written yes (an email is enough) to manage the agreed parts of your profile, including publishing review replies if the work includes them, while you remain the owner. We start once we have that permission, Manager access and the information we need.

The Check is a quick review of what is publicly visible on your Google profile on the day we look. It is our opinion, it is free, and it carries no obligation. It is not open-ended consulting, and it does not mean we will recommend a Fix. You decide what to do with it. We may decline any Check or engagement, including where a profile shows signs of issues that could put it at risk.

The founding Fix costs $250 for the first five qualifying clients: US businesses with a verified Google Business Profile they own or are authorized to manage, where the Check found a specific issue worth fixing. After the first five, the price is the one shown on corsius.com on the day we confirm your scope.

A Fix covers one specific issue that we agree on in writing before you pay. Unless your confirmation says otherwise, that means at most:

• Review replies: up to ten (10) recent reviews, newest first, including important recent negative ones.

• Photos: up to five (5) current photos you provide, plus a look over the owner-uploaded photos where Google's tools allow.

• Business information: up to three (3) agreed fields, such as hours, phone, website, category or service area.

A Fix is not open-ended cleanup, a full profile overhaul, historical backlog work or ongoing support. You pay in full before we start. Our confirmation states the expected completion time.

Our confirmation also says whether the Fix needs Manager access. Review replies and photo uploads do. Some changes are quicker or safer for you to make yourself; for those we send you exact instructions instead, and no access is needed.

The Fix is complete when we have made the agreed changes and emailed you a summary, or, for changes you make yourself, when we have sent you exact instructions. We check the result once you tell us it's done. Some changes then wait for Google's review; that wait does not keep the Fix open. If Google rejects a change, we will tell you what we know and, where reasonable, try one alternative within the same scope.

If you gave us Manager access for a Fix, we remove it within seven (7) business days after the Fix, unless you start Care.

Care costs $300 per month per location and runs month to month. It is optional, you can start it with or without a Fix, and you are never enrolled automatically. It is billed monthly in advance from your start date and renews each month until either of us cancels. We will email you at least 30 days before any price change, so you can cancel before it applies. Care needs Manager access.

Unless your confirmation says otherwise, Care includes:

• Updating routine profile information you email us.

• Uploading up to five (5) new photos you provide per month.

• Publishing up to two (2) posts per month when there is something useful to post, based on material you provide.

• Replying to new reviews within one business day of them appearing, in a tone we have agreed.

• Flagging sensitive reviews to you before replying, for example legal or safety claims, refund or payment disputes, employee issues or serious complaints. The one-day reply time pauses while we wait for you.

• Keeping your review link, QR code and printable review-request material ready, and helping you ask customers for honest reviews.

• A short monthly email: what customers praise, suggest or complain about, and what we changed that month. If there are too few reviews to see a pattern, we will say so.

Care covers one Google Business Profile (one location) and new work from its start date. Older backlogs, such as unanswered past reviews, are not included unless we agree them separately. The post and photo numbers are maximums, not quotas, and Care is billed whether or not you send updates in a given month. Posts keep the profile current; they are not a promise of rankings, leads or traffic.

If we will be unavailable for more than one business day, for example on holiday, we will tell you in advance where we can.

Changes to your business name, address, primary category or service area are the ones most likely to make Google re-review or re-verify your profile. By default, we send you the exact changes to make yourself and check the result afterwards, because only you, as the owner, can complete any verification Google asks for, including video verification. If you would rather we make these changes, we will once you ask in writing (approving a Fix scope that says so counts).

Changes to your phone number or website can also make Google take a closer look. We make those as part of the work, and tell you beforehand if we think Google may ask for verification.

• Everything we publish is based on what you give us or approve. You are responsible for the accuracy of that information, and for having the right to use the photos and material you send, including permission from anyone shown in photos.

• You confirm that you own the profile or are authorized to give us access, and that, as far as you know, its name, address and reviews are genuine and follow Google's rules.

• You tell us promptly when something about your business changes, such as hours, closures or a move, and forward us any message you get from Google about your profile. We can only keep the profile accurate with what you tell us.

• Review replies are published in your business's name. You are responsible for replies you approve or ask us to post. We do not put customers' personal details in replies, and you can edit or delete any reply at any time.

• You follow Google's rules and any rules that apply to your business and trade.

• Doing the agreed work carefully and properly, within the agreed scope.

• Recording how your profile looks on the day we get access, keeping a dated record of every change we make and who asked for it, and sending it to you: with the Fix summary, monthly during Care, and when our work ends.

• Telling you the same business day we notice if Google suspends, restricts or flags your profile while we have access. When that happens, we stop making changes and send you our change record.

• Keeping your non-public business information confidential, unless an authority requires us to share it or sharing it is needed to do the work (for example, entering it into Google).

• Telling you promptly if we learn of a security problem affecting your profile or its data.

• Google's decisions. Google can review, restrict, suspend or ask to verify any profile at any time, including automatically and for reasons unrelated to recent changes. Google also changes or removes features; if that affects Care, we will tell you and adjust the work.

• How long Google takes, whether it approves, rejects or later reverses a change, and verification outcomes.

• Problems that existed before we got access, or that come from information or instructions you gave us. Examples: a business name that does not match your signs, an address where you do not serve customers in person, duplicate profiles, or reviews that were bought, rewarded or only requested from happy customers.

• Rankings, map position, calls, leads, traffic, revenue, review volume, ratings, or whether Google removes a review or photo. Nobody can honestly promise these.

• Appeals and reinstatement after a suspension, verification disputes, ownership or duplicate-profile disputes, multiple locations, large backlogs, website work, SEO campaigns and advertising. These are outside the Fix and Care and are quoted separately if you want them.

If something we did goes wrong, the most we will owe you for an engagement is what you paid us for that engagement in the three months before you raised the claim. We are not liable for losses that follow indirectly from a problem, such as lost profits, calls, leads, traffic, rankings or revenue. This limit does not apply to damage we cause on purpose or through gross negligence.

We do not write fake reviews, buy reviews, reward customers for reviews, ask only happy customers, push for a particular rating, suggest what customers should write, or pressure anyone to change or remove a review. We also will not add keywords to your business name, list an address where you do not serve customers, or upload photos that are not of your business, even if asked. We follow Google's review rules. If we are pressed to do any of this, we may end the work immediately.

We only upload real photos of your business, work, team, vehicles or premises that you provide. We never upload stock or AI-generated images as business photos.

Prices are in USD. No EU VAT is added for US business customers. Prices do not include any taxes you may owe where you are. You receive a business invoice. Payments are processed by Stripe; we never store your full card details.

Fix: if, for reasons within our control, we have not completed the Fix within 30 days of receiving your payment, access and the information we need, you can cancel and get a full refund. Otherwise there is no refund once the agreed work is done, or where the work could not be done because we did not get accurate information, access, permission or decisions from you, because Google delayed, rejected or reversed a change, or because you changed the scope after paying.

Care: unused time in a paid month is not refunded. If a payment fails and is not sorted out within 7 days, Care pauses until it is. If it is still unpaid after 30 days, we may end Care and remove our access.

If something goes wrong, email us first. We will try to put it right before you need to dispute a payment.

Either of us can cancel Care by email. It ends at the end of the current paid month. Either of us can end any engagement immediately if the other seriously breaks these terms, including non-payment or asking for anything listed under "What we will not do." If you remove our access, we cannot deliver Care: the paid month stays paid, and Care ends at the end of it unless you restore access.

When our work ends, we remove our Manager access within seven (7) business days and send you the final change record. You keep ownership and control of your profile throughout.

You own your profile, the photos and material you send us, and everything we publish on it for you. You let us use your material only to do the work. We keep our own templates, methods and know-how.

While working on your profile we see information about other people, such as reviewers' names and review text. We use it only to do the agreed work for you, keep it confidential and secure, use only the service providers listed on our Privacy page, and stop using it when our work ends, apart from records we have to keep, such as invoices.

We will not publish testimonials or case studies about your business without your permission. The named recommendations on our website are about Jan Duras's previous work, not Corsius clients.

Email is our record. Scope, payment, access and delivery can all be handled by email, with no meetings needed. A short call is available if you ask for one.

Notices to you go to the email address you used to accept our confirmation, so please keep it current.

• We may update these terms. A new version applies to new engagements, and to ongoing Care from the next billing month after we have emailed you about it.

• If any part of these terms cannot be applied, the rest still does.

• Not acting on a right straight away does not mean we have given it up.

• We may transfer our agreement to a company that takes over Corsius, and we will tell you if we do.

• We are an independent service provider. Working on your profile does not make us your employee or partner.

• These terms are written in English, and the English version is the one that counts.

• If we ever disagree and can't sort it out by email, it is settled in Slovakia, under Slovak law, by the courts in Bratislava.